At scraplay, we believe privacy is not merely a legal obligation — it is our moral responsibility to every player who entrusts us with their personal data.
Scraplay implements multiple layers of protection to ensure your personal data remains safe, private, and used only for purposes you have agreed to.
All data transmitted between your device and scraplay servers is protected with 256-bit SSL encryption — the same standard used by Malaysian banking institutions.
Scraplay has never and will never sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
As a scraplay user, you have the right to access, correct, download, or request deletion of your personal data at any time through your account settings.
Scraplay user data is stored in a secured server environment with layered access controls, 24/7 monitoring, and regular backups to prevent data loss.
You can unsubscribe from any scraplay promotional communications at any time via your account settings or the unsubscribe link in our emails.
Scraplay's data security infrastructure and practices are regularly audited by independent parties to ensure our data protection standards remain current and effective.
This Privacy Policy explains how scraplay collects, uses, stores, and protects your personal data. By using the scraplay platform, you agree to the practices described in this document. We encourage you to read the policy in full — it is written in plain language, without unnecessary jargon.
Scraplay cares about the privacy of every user who registers and uses our platform. This Privacy Policy ("Policy") explains in detail how scraplay handles your personal data — from how we collect it, why we need it, who it may be shared with, and how you can control your own information.
This policy applies to all users who access scraplay.pro and any related platforms operated by scraplay, including mobile apps and any other services we offer from time to time.
Scraplay complies with applicable data protection requirements and is committed to processing users' personal data responsibly, transparently, and in accordance with sound privacy principles.
Scraplay collects several categories of data depending on how you interact with our platform. Below is a summary of the types of data we may collect:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, ID/passport number | Account registration & KYC |
| Contact Data | Email address, phone number | Account registration |
| Financial Data | Payment methods, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, web browser | Automatically upon use |
| Game Data | Wagering history, games played, wins | In-platform activity |
| Communication Data | Customer support records, complaint tickets | Interactions with our team |
We only collect data that is strictly necessary for legitimate operational purposes. scraplay does not collect sensitive data categories such as medical information, political views, or biometric data unless specifically required to meet applicable regulatory obligations.
Scraplay uses collected data for the following lawful purposes:
Scraplay does not sell your personal data to any party. However, in certain situations, we need to share some data with trusted third parties to enable us to provide services to you:
All third parties receiving data from scraplay are subject to confidentiality agreements and must use that data only for specified purposes.
Scraplay uses cookies and similar tracking technologies to enhance user experience, analyze platform traffic, and enable certain features to function correctly.
You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the scraplay platform.
Scraplay takes data security infrastructure seriously. We implement multiple layers of technical and organisational protection to safeguard your personal data from unauthorised access, disclosure, alteration, or destruction:
As a scraplay user, you have the following rights regarding your personal data. We fully respect and support the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. This request will be processed within 30 days.
If your data is inaccurate or incomplete, you can request scraplay to correct it at no charge.
You can request the deletion of your personal data, subject to applicable legal retention obligations.
You can object to the processing of your data for marketing purposes at any time, and we will stop immediately.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
In certain situations, you can request scraplay to restrict how we process your data while another request is being handled.
To exercise any of the above rights, please contact the scraplay support team via live chat or email at [email protected]. We will process your request within the specified timeframe.
Scraplay only retains your personal data for as long as necessary for the purpose it was collected, or as long as required by law. The following are our general data retention period guidelines:
When data is no longer needed and there is no legal obligation to retain it, scraplay will delete or anonymize it in a secure and irreversible manner.
The scraplay platform is strictly prohibited for users under the age of 18. scraplay does not knowingly collect personal data from minors.
Should we discover that personal data of a person under the age of 18 has been collected without our knowledge, scraplay will take immediate steps to delete that data and close the relevant account.
If you believe someone under the age of 18 has registered a scraplay account, please contact us immediately at [email protected] and we will address this with high priority.
Scraplay may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new service features we introduce. When significant changes occur, we will notify you through:
Continued use of the scraplay platform after policy changes have been updated and notified is considered your acceptance of the new terms. If you do not agree to the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the scraplay privacy team is here to help.
You can reach our privacy team via live chat on the scraplay platform or by emailing [email protected] with the subject line "Data Privacy Inquiry". We will respond within two business days.
We also encourage you to read the related documents that complement this Privacy Policy, including Terms and Conditions and Responsible Gaming Policy scraplay.
With high-level encryption, a transparent privacy policy, and data controls in your hands, scraplay is a platform you can trust completely. Register today and experience the difference for yourself.
Scraplay supports responsible gaming. This platform is for users aged 18 and above only. For more information, visit Responsible Gaming.