Terms and Conditions Scraplay – The Complete Platform Guide for Malaysian Players

1 Acceptance of Terms of Use

This Terms and Conditions document ("Terms") governs your use of the scraplay platform, accessible via scraplay.pro and any related platforms operated by our company. These Terms form a legally binding agreement between you as the user ("Member") and scraplay as the platform operator.

By registering a scraplay account, accessing the platform, making any deposit, or using any of the services provided, you confirm that you have read, understood, and agreed to be bound by these Terms, along with scraplay's Privacy Policy and Responsible Gaming Policy, which form part of this agreement.

If you disagree with any part of these Terms, please stop using the scraplay platform immediately and contact our support team to close your account.

2 scraplay Membership Eligibility

To register and use the scraplay platform, you must meet all of the following requirements:

• Age 18 years and above at the time of registration and throughout the period of account use.
• Being located in a geographic region where access to online gaming platforms is permitted under local laws.
• Not being a scraplay employee, an immediate family member of a scraplay employee, or any party with a conflict of interest in the platform's operations.
• Never had a scraplay account previously closed or suspended due to fraud or violation of terms.
• Acting in a personal capacity and not on behalf of any third party.

Scraplay reserves the right to request proof of age and identity verification at any time. Failure to provide the required documents within the specified timeframe may result in account suspension until verification is complete.

3 Registration & Account Management

Each individual is only permitted to hold one (1) scraplay account only. Attempting to register more than one account — whether using a different name, email, phone number, or payment method — is a serious violation of these terms.

• All information provided during registration must be accurate, complete and up to date.
• You are solely responsible for maintaining the confidentiality of your password and account login credentials.
• All activity that occurs using your login credentials is your responsibility, unless you have promptly reported unauthorised access to scraplay.
• Scraplay reserves the right to request re-KYC identity verification at any time for security reasons.
• Transferring, selling, or granting account access to another party is strictly prohibited.

To close your scraplay account, please contact our customer support team via live chat or email. Any valid credit balance will be returned after the verification process is complete.

4 Deposits & Payment Methods

Scraplay accepts a variety of deposit methods including FPX, online bank transfers, and supported e-wallets. All deposits are processed in real time or within the timeframe stated for each payment method.

• Minimum deposit is RM10 for most payment methods.
• All deposited funds must be from a legitimate source and must belong to you.
• Scraplay does not accept third-party deposits made on your behalf.
• Scraplay does not charge any processing fees for deposits; however, your financial service provider may apply their own charges.
• Deposited funds may only be used for gaming purposes within the scraplay platform and cannot be transferred to another user's account.

5 Fund Withdrawal & Its Conditions

Scraplay processes withdrawals within 15 minutes to 2 hours for accounts that have met full verification requirements. Withdrawals will be processed to the same payment method used for your deposit, subject to availability.

• Withdrawals may only be made to a bank account or e-wallet that is under the same username as in the scraplay account.
• Before making your first withdrawal, users are required to fully complete the KYC identity verification process.
• Scraplay reserves the right to request additional documents for verification purposes before approving a withdrawal.
• Any bonus with an unfulfilled wagering requirement cannot be withdrawn until that requirement has been met.
• Suspicious withdrawals may be held for up to 5 business days for security review purposes.

Scraplay reserves the right to decline a withdrawal if there is reasonable evidence that the funds were obtained through illegitimate means, bonus fraud, or a breach of platform terms.

6 Bonuses, Promotions & Wagering Requirements

Scraplay offers a variety of bonuses and promotions from time to time. Each promotion has its own terms displayed on the relevant promotions page. The general terms applicable to all scraplay bonuses are as follows:

• Each bonus has a wagering requirement that must be met before bonus funds can be withdrawn. This requirement is typically between 20x and 40x the bonus amount, depending on the type of promotion.
• Each user is entitled to claim a promotion only once only unless otherwise stated in the promotional terms.
• Bonuses cannot be transferred between accounts.
• Scraplay reserves the right to withdraw or cancel bonuses in the event of misuse, fraud, or breach of terms.
• The welcome bonus is only available to new members who have never previously held a scraplay account.
• Games played using bonus funds may be restricted to certain categories — please check each promotion's terms for details.

7 General Game Rules

All games available on the scraplay platform use Random Number Generator (RNG) technology that has been audited and certified by an independent body. This ensures that every game outcome is entirely random and cannot be manipulated by any party.

• Game results recorded by the scraplay system are final and cannot be disputed unless a verifiable technical error is demonstrated.
• In the event of a technical disruption during a game session, scraplay will endeavour to restore the state to the position prior to the disruption based on system records.
• The use of automation software, bots, scripts, or any unauthorised tools is strictly prohibited.
• Scraplay reserves the right to void any bets or wins obtained through illegitimate means or system exploit abuse.

8 Sports & Esports Wagering

Scraplay's sports betting section is subject to additional rules specific to the nature of live sports betting. Odds displayed are accurate at the time of display but may change based on actual match conditions.

• Confirmed wagers cannot be cancelled except under circumstances explicitly stated by scraplay.
• Scraplay reserves the right to suspend or cancel betting markets for any match showing signs of sports fraud or result manipulation.
• The cashout function (partial or full) is subject to current availability, and the cashout value offered at that time is final.
• If a match is restarted or rescheduled to a different date, scraplay reserves the right to apply appropriate settlement rules in accordance with our betting policy.

9 User Conduct & Prohibitions

As a scraplay member, you agree not to engage in any of the following:

• Using the scraplay platform for any illegal purpose, including money laundering or financial fraud.
• Providing false information during registration or the KYC process.
• Exploiting bugs or vulnerabilities in the scraplay system to gain an unfair advantage.
• Colluding with other users to manipulate game outcomes or betting results.
• Abusing the scraplay bonus system by registering multiple accounts or using another person's identity.
• Taking any action that may compromise the integrity of the platform or disrupt the experience of other users.

Violation of any of the above prohibitions may result in permanent account suspension or closure, cancellation of all credit balances and bonuses, and potential legal action where criminal activity is involved.

10 Data Protection & Privacy

Scraplay takes the responsibility of protecting users' personal data seriously. All information you provide to scraplay is processed in accordance with our Privacy Policy, which complies with applicable data protection standards.

• Your personal data is used solely for account operations, identity verification, payment processing, and service improvements.
• Scraplay does not sell or share your personal data with third parties for marketing purposes without your consent.
• You may unsubscribe from scraplay promotional communications at any time through your account settings.
• Scraplay uses 256-bit SSL encryption for all data transmissions and stores sensitive information in a secured environment.

For more information on how scraplay handles your data, please refer to Privacy Policy our complete.

11 Responsible Gaming

Scraplay is committed to supporting healthy and responsible gaming. We believe online gaming should be a fun form of entertainment, not a source of stress or financial difficulty.

• Scraplay provides deposit limit, loss limit, and session time limit tools that you can configure yourself within your account settings.
• Temporary or permanent self-exclusion options are available to all users with no questions asked and no penalties.
• Scraplay reserves the right to impose limits or restrictions on an account if signs of problematic gambling behaviour are detected.
• Users under the age of 18 are strictly prohibited from using the scraplay platform.

If you or someone you know needs help with a gambling problem, please contact scraplay's support team or refer to the Responsible Gaming us for relevant information and support resources.

12 Terms Modifications & Notifications

Scraplay reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Users will be notified of any material changes via:

• In-platform notification on your next scraplay login.
• Email notification sent to the address registered to your account.
• Update the "Last Updated" date displayed at the top of this document.

Continued use of the scraplay platform after notification of any changes to the Terms is considered your acceptance of the updated Terms. If you do not agree with the changes, you have the right to close your account and withdraw any valid credit balance before the effective date of the changes.

These scraplay Terms and Conditions are governed and interpreted in accordance with the laws applicable in our operating jurisdiction. Any dispute arising from or in connection with these Terms will be resolved through the dispute resolution channels established by scraplay.